Ummu Almaawiy

What actually makes change last? Not the intentions, not the strategy deck, not the motivation. The system behind it. That's what I've spent 15 years trying to understand — and teach.

Ummu Almaawiy

That question led me to 15+ years of working inside health systems, multinational organizations, and community initiatives — watching change efforts succeed and fail up close. What I learned is that the difference rarely comes down to effort or intention. It comes down to systems.

I'm a systems and change expert with dual Master's degrees — one in Quality Improvement and Patient Safety from the University of Toronto, and one in Epidemiology from McMaster University. I've spent my career applying quality improvement methodology, change management strategy, and community-based research to some of the most complex challenges in healthcare and organizational life.

And I'm a mom. Which means I've had to apply everything I know about systems and behaviour change to the most humbling laboratory there is: everyday life.

That combination — rigorous training, real organizational experience, community roots, and the lived chaos of being a working mother — is what I bring to every engagement.

The training behind the work.

Education
MSc Quality Improvement and Patient Safety — University of Toronto
Education
MSc Epidemiology — McMaster University
Experience
15+ years across health systems, multinational organizations, and community-based initiatives

Four areas. One through-line.

01
Build Your System
Helping individuals get clear on what they want to change, diagnose what's in the way, and build practical systems that actually move them forward.
02
Quality Improvement & Change Management
Working with organizations to apply QI methodology and change management strategy together — so improvement efforts don't just launch, they land.
03
AI Training for Busy Moms
Practical AI training for moms who want to use AI tools with confidence — no tech background required.
04
Research & Evaluation
Rigorous, community-centred research including health equity research, CBPR, program evaluation, and evidence synthesis.

I'd love to connect.

Whether you're an individual, an organization, or a community — let's talk.

Book a Conversation